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Returns, Changes + Exchanges
How do I change quantities or cancel an item in my order?
 

If you'd like to cancel or change your order, please email us at customer.service@bersica.com

We'll do everything we can to accommodate your request. But, please bear in mind that our order-fulfillment and shipping systems are designed to get orders on their way quickly and efficiently. Therefore, we cannot change or cancel an order once it has entered the shipping process.
What is the return policy?
  Please click here for more information on returning an item.
I received the wrong product.
  We strive on excellent customer service and if you feel that you have received the wrong product, please contact customer service at customer.service@bersica.com within 72 hours of receiving the product. We will send you a return shipping label (free of charge) and once we receive the incorrect product we will ship you the correct one within 24 hours.