Return to Help Index
Billing
Do I have to pay sales tax?
  Yes, all orders are charged a sale tax of 8.25%.

Questions about charges on my credit card
  Click the "My Account / Order Status" link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact customer service for further assistance at mailto:customer.service@bersica.com .
I need a copy of my receipt/invoice.
  Please click the "My Account / Order Status" link at the top right hand side of our site to print invoices.
When will my credit appear on my account?
  Credits on returns, cancellations, or exchanges will usually take 7-10 business days to be processed. We will send you a confirmation email once this has been completed. If you have any questions or concerns regarding this place contact us.
When will my credit card be charged?
  Your credit card will be charged within 24 hours of your order being placed, you will also receive an email confirming your order.